As a user of the Blackstarlette platform, you have the right to access, rectify, delete, and port your personal data. You may request the restriction of processing or object at any time to the processing of data for marketing purposes. To exercise these rights, you can contact us by email at info@blackstarlette.com. We will respond to your request within a maximum of 30 days, in accordance with GDPR and CCPA provisions.
For any questions related to the processing of personal data, please write to us at info@blackstarlette.com or call us at 0794715513. You may also send us a letter to the postal address: Splaiul Independenței no. 4, bl. A, ap. 69. The data protection officer is Eng. Edgar Moise, who can be contacted directly at the same coordinates.
We collect data that you voluntarily provide through contact, order, and registration forms: name, email address, phone number, delivery address, and the message sent. We also automatically collect technical data such as IP address, browser type, operating system, and pages visited, through cookies and web analytics tools.
Personal data is processed exclusively for order processing, customer communication, service improvement, and personalizing the shopping experience. We do not use data for direct marketing purposes without your explicit consent. Processing is based on contract execution, legitimate interest, and, where applicable, freely given consent.
We use essential cookies for the functioning of the site and analytics cookies (Google Analytics) to understand how you interact with the platform. You can manage cookie preferences from your browser settings. Marketing cookies are activated only after your explicit consent. We do not store sensitive information in cookies.
Your data is stored on secure servers with restricted access, within the territory of the European Union. The storage period is limited to the duration necessary to fulfill the stated purposes, but no longer than 3 years from the last interaction. We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or disclosure of data.
We do not sell, rent, or share personal data with third parties, except for essential service providers (payment processing, courier delivery, web hosting, email platforms). These partners are contractually obligated to adhere to the same privacy and security standards. We do not transfer data outside the European Economic Area without adequate safeguards.
We do not make misleading statements, create false urgency, or use fictitious testimonials. All reviews and recommendations on the site belong to real customers. We do not claim official affiliation with other brands or institutions and do not guarantee specific results without clear evidence. Any changes to this policy will be announced at least 30 days before implementation.